Tuesday, March 08, 2011

took 5 days

National finally replied to my RASC membership renewal query which I issued on the evening of Mar 3. They confirmed receipt. They said I would receive my new electronic membership card by the end of the week.

I renewed on Feb 1. The system did not generate an acknowledgement. I did not receive any communication in the days that followed.

I see now why they want to improve their support response time. It's crummy.

2 comments:

Anonymous said...

Nice hand model.

Unknown said...

I renewed on Feb. 28 and received an automatic acknowledgment almost immediately.