Monday, August 17, 2015

can one buy the plate

Blake Nancarrow: Hello, I was curious if a face plate or facia part could be purchased for a Meade LX200 along with the washer or gasket used at the power plug? regards...

Meade Customer Service Manager: Hello... Thanks for the inquiry and opportunity to assist. They cannot no as the optics are a matched set. We can however quote a price for optics replacement which varies with the size of scope obviously. The scope would need to come in for this service. Best Regards...

BN: ... Thanks for getting back to me. I think there's a bit of confusion. I'm not asking about optical parts. I'm asking about the cover plate. Again: I was curious if a face plate or facia part could be purchased for a Meade LX200 along with the washer or gasket used at the power plug?

MCSM: Perhaps you are referring to the aluminum front dust cover? If so yes just need to know the size scope and we can quote you a price. If not could you send a photo of what you need?

BN: Yes [the cover]. (I sent a link.)

MCSM: That is an LX200 power panel our item number 820000 and your cost would be $246. If you would like to place an order we just need your full mailing address and can do a phone call for the payment information.

BN: That's the price for the circuit board, right?

MCSM: Correct, the complete board and panel.

BN: Again, with respect, that's not what I asked for.

MCSM: The photo you sent is what we call an LX200 power panel. We do not sell the board without the panel. It is a completed unit in our inventory.

BN: That's what I needed to know. Thank you for your time.

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