Thursday, May 03, 2018

heard from CTC

I reached out to Canadian Tire's customer support regarding the battery issue with the MotoMaster Nautilus 800 power tank. I shared that I thought it very wasteful that an entire unit would be discarded when replacing a sealed lead acid battery was something easily done in other scenarios and something that CTC themselves encouraged and supported.
We appreciate your additional comments and concerns.  I have forwarded your email to a member of our team who will be looking into your inquiry and will respond to you as soon as possible.
I think I got somewhere. Who knows where this will end up but at least they are going deeper.

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