Saturday, March 21, 2009

remote access, not, part 2 or 3 or something

A technician, Dave, sent from Georgian.net arrived at the CAO. Tony and I received him, told him a bit about what we were trying to do, learned that he was quite familiar with the area, and in fact knew Cliff! Nice. We learned he was an independent wireless contractor...

We led him to the work room, explained the configuration, and helped him jack into their router. Once he was logged in, and had his bearings, we provided him the port numbers we needed opened. I had to actually guide him through the Linksys interface to apply the changes. But when we tested it, no joy.

There was some confusion about the static IP number. But when I explained that it was a "new" number that had been recently allocated to us, he understood why he didn't recognise it. Still, we couldn't figure out why it wasn't working.

He packed up. We left it that he was going to tell Georgian.net his findings, get some clarification as to the next steps. Hopefully, the remaining changes he could do remotely. We wondered if a final setting needed to be changed at the Georgian.net office. I said I'd call in on Monday...

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