asked for Charles's help

Charles is the supervisor on duty at the CAO this weekend. I asked him, if he was inclined, to me help out with computer stuff.

The weather station images had stopped updating around Tuesday. And the Windows Remote Desktop was not responding. Something was wrong with either the Georgian.net equipment or our server. I was confident that the server was still running. When I left on Sunday, everything was working fine. And, for a couple days at least, the server had uploaded the local weather data.

I talked to the support staff at Georgian.net (incredible, I know!) and they reported they couldn't log into their router. Needed a hard boot, they suggested. So we definitely needed someone up there to help.

The plan was to reboot all the gear in the workroom downstairs. The Georgian.net router and switch and our router and switch. Not touch the server upstairs in the supervisor closet. Then I'd see if I could log in. Just logging into the server would be telling, indicative of a working network and a working server.

Then I'd check if the weather station software was OK. If there was a communication error, then that would indicate the "old" problem was back, despite my efforts to resolve that the previous weekend. That would be bad / sad news.

Tony agreed with my plan. Charles said he'd be happy to help, once he got settled.