Thursday, November 21, 2013

learned Swann product

Did more testing of the Swann system. After a chat-remote access session with a tech support rep, I sorted a few issues. Dropped the bit rate on each channel. This should reduce flashing and quality issues. Stopped streaming the channels with no camera attached. Which dramatically sped up performance. Learned that the custom camera locations in the 4x or 9x grid cannot be saved. But the tech offered to make a note. Good. Learned where the new versions are uploaded. Handy! And, finally, was given the senior tech contact info in Aussieland for getting the humidity and temp specs.

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