I just don't understand why the technical support people when experiencing a technical problem would not contact the technical support contact at the RASC Toronto Centre. I don't know how many times I've contacted Georgian.net by email and by phone about technical matters. They know I'm the Information Technology chair. But whenever they have problems they telephone everyone but me.
And they want to reboot our equipment at the observatory. When I can see current weather data and I can access our security system.
No.
It speaks volumes of the level of incompetence.
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