Thursday, October 15, 2009

helped Dietmar with form

Dietmar emailed me reporting difficulty working with the GBO supervisor checklist form. But I didn't know where he was... I phoned his home. No answer. Perhaps he was already at the CAO.

A few moments later he replied. He was at the CAO. He was using the computer in the dining room.

That explained the problem. This computer does not have Microsoft Office on it; rather, it has OpenOffice 2.x. Somehow, OO was morphing the document, probably mucking with the tab stops or fonts or margins.

I phoned Dietmar and explained the situation. And gave him some options: use his laptop with MS Word (although he'd have to add the network printer driver); use someone else's laptop with Word; use a computer with OO 3.x; modify the margins and/or tabs of the document in OO 2.x.

He thanked me for the tips and said he'll try it in the morning.

It's tricky, our situation. We've a big, messy mixture of computers, operating systems, users, laptops, office software... But the CAO dining room computer does not really need business software on it. People should not / will not use this computer for work purposes. It is an internet terminal. That's it.

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