web & mail

Another round of instant messaging with tech support at HostPapa. Sebastian convinced me that it was really nothing at their end. Yes, they did change the IP. They do that once in a while. It should not happen regularly. But he insisted that the nameserver information was not set. He could not explain why things worked for 1 month then stopped, coincidentally, when they changed the IP.



I was so exasperated. I asked Gilles from some guidance. He didn't know why it would work then not work. Tony suggested I reach out to Denis. Didn't hear back.

I went back to Dave at St Marys. Reiterated that it was a web problem we were having and that I didn't want to mess with the email piece. He too was exasperated. He switched the nameservers such that everything, web and email, were now up to us to manage. Damn it.

We had considered this. It might offer more spam control. It would let us create (and tear down) addresses as we see fit. I'm just less comfortable with everything on one box. Too late now. Dave had flicked the switch. I spent an hour setting up all the forwards.

And stumbled across more off-the-beaten track pages that needed updating.

Still, in the end, I do not have a satisfactory explanation of why it worked for one month. It doesn't make sense.

Any way. The site's back up. That's the important part.